HOTEL MOULIN DE VERNEGUES
LEGAL NOTICE
Data Personal Protection : you may read our Privacy Policy
In order to be taken into consideration, any complaint must be sent by registered letter with acknowledgement of receipt to SOWELL VERNEGUES within a maximum of 8 days after the customer's departure.
Failing amicable settlement, the customer may refer the matter to the Association of European Mediators (AME), of which SOWELL VERNEGUES is a member. The contact details of the AME are as follows: 11 Place Dauphine, 75001 PARIS - http://www.mediationconso-ame.com/hotellerie-restauration - Telephone 09 53 01 02 69.
In addition, and in the event that you have booked directly on our website and only in this case, you may also use the European platform for online dispute resolution in accordance with Article 14.1 of EU Regulation No. 524/2013: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=FR.